About Me

Nice to Meet You! I’m Ann-Marie

The practical experience I gained in my work roles was essential, yet I needed to back my work with theoretical foundations. Completion of a Master of Learning Sciences and Technology and a Graduate Diploma in Innovative Learning Design provided this theoretical foundation. The programs allowed me to develop a deeper understanding of learning theory alongside instructional design models and emerging technologies which have enabled me to create evidence-based learner centered learning experiences. My current work combines professional experience with academic knowledge to develop meaningful learning solutions that produce real results.

I am driven by helping others to learn and develop in their roles in the organisation. My expertise in working with people encompasses all generalist HR functions, leadership development and manager coaching across different levels of the organisation. The wide range of experience has helped me develop professionally, providing me with skills to manage projects, work within a team, work autonomously and build strong connections across the entire organisation.

My Diverse Work Experience

I have developed performance-based instructional materials that effectively transfer content, utilising interactive and engaging activities to build skills and improve performance in workplace settings. My practical experience also provides a real-world understanding of the workplace, helping me design and develop learning experiences that are human-centred and goal-oriented.

01

2021- Current

Contract/ Project

Instructional Designer | eLearning Developer

I have worked on multiple projects as a contract Instructional Designer/ Learning Experience Designer. I have developed engaging learning experiences, collaborated with subject matter experts to understand the learner, and mapped solutions to ensure project objectives and organisational outcomes were met.

02

2016 - 2022

Woolcock Institute of Medical Research

Human Resource Manager

In the capacity of HR Manager and HR Project Manager, I used a strategic approach in the management of the HR lifecycle for workplace participants. I was the HR Manager from September 2016 to 2019, March 2020 to August 2020 and August 2021 to January 2022, and led a team of three people. We designed a digital onboarding process in Articulate and successful employee engagement initiatives. We collaborated to implement a modern HR system and developed a capability framework for leadership skills and behaviours. We designed and delivered extensive training and development programs that were aimed at the improvement of the employee’s skills and compliance, including COVID-19 Regulations, Workplace Bullying, Sexual Harassment and Workplace Health and Safety.

03

2021

Children's Medical Research Institute

Human Resource Consultant

A contract role in collaboration with the HR Manager, we developed legally and technically compliant Human Resource policies in line with the Children's Medical Research Institute's missions and values.

04

2012-2016

HR Balance

Senior HR Business Partner

I was a HR Business Partner to retail and real estate organisations, working together on organisational outcomes through strategic talent development and leadership initiatives. Producing training initiatives and eLearning modules for onboarding, leadership development and compliance training.

05

2008-2010

Total Workplace Solutions

HR Business Partner

Provided workforce partnerships with CEOs and General Managers in Pubs, Surf Clubs, and Returned & Services Leagues Clubs across Southeast Queensland to create, implement, and manage HR strategies, services, and programs to support the workforce. Led and facilitated leadership development programs for managers and influenced content development for multiple leadership development programs that have equipped managers with the tools and knowledge to lead effectively and inspire their teams.

06

2006-2008

Commonwealth Bank of Australia

Branch Manager

As a Bank Manager at Commonwealth Bank, my role inspired the team to provide outstanding customer service, leveraging my people and motivational skills to drive the offering of lending, deposit and wealth management solutions. As a trusted community figure my responsibilities included creating robust networks to foster business growth and guide my team toward achieving targets and their own professional development.

07

1994-2006

McDonald's

Training Consultant

Working at McDonald’s has been one of the most significant experiences in my career as it helped me to gain a basic understanding of the techniques that make a culture work and what makes the systems work to make the organisation successful. As a training consultant, I provided high-level management leadership learning and development programs in the regional head office for the State of Queensland to learners in various management positions. As a training subject matter expert, I ensured that the initiatives led to transformed individual and team behaviours to deliver business results through consultative training and operational standards. The mentoring and coaching that I have received at McDonald’s have helped me to develop my skills. Using these skills, I have ensured that all learning and development programs are designed and developed to motivate, build competencies, and enhance individual performance to achieve team and organisational results.

(The roles I have held within the organisation over my 12-year tenure include Crew Member, Manager, Store Manager, Franchisee Supervisor, Operations Consultant, and Training Consultant.)

Motivated by Helping Others Grow

My HR and management experience, paired with instructional design theory, allows me to create learning that builds capability, supports behaviour change, and drives results on the job.

01

2022

University of Sydney

Master of Learning Sciences and Technology

The Master of Learning Sciences and Technology (Professional) stream provided an understanding of the design, management, and research of technology-supported learning, an understanding of the latest learning and learning design theories, and an understanding of established and emerging learning technologies. Key competencies were developed through courses and personalised projects in planning for innovative training, interaction, systems thinking, designing technology-rich learning environments, and evaluation methods.

02

2021

Queensland University of Technology

Graduate Certificate Education:
Innovative Learning Design

This course examined both the theoretical aspects of digital education and practice and their practical implementation. It provided the basic principles of learning and instructional design in a dynamic digital landscape, enabling the creation of innovative online coursework and eLearning modules.

03

2008

University of the Sunshine Coast

Bachelor of Business
Human Resource Management

In the learning and development context, the Bachelor of Business provided many aspects of an organisation's training, education and employee development. Learning how to design and implement training programs that are in line with the goals and objectives of an organisation.

04

2001

TAFE NSW

Advanced Diploma of Management

The Advanced Diploma of Management provided essential best practice leadership skills which I used to lead strategic organisational changes, assign responsibilities, solve complex problems and foster a culture of innovation and growth.

UI/UX Design

Curriculum Development

Performance Management

Change Management

UI/UX Design

Needs Analysis

Instructional Design

Coaching

Mentoring

Assessment

Evaluation

UI/UX Design

70/20/10

Onboarding

Facilitation

Performance Management

UI/UX Design

KPIs

Strategic HR

Talent Management

Training Needs Analysis

Stakeholder Management

Professional Skills

Leverage agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition